{"article":{"id":360014592672,"url":"https://wwwcruisescom.zendesk.com/api/v2/help_center/en-us/articles/360014592672.json","html_url":"https://help.cruises.com/hc/en-us/articles/360014592672-How-do-I-cancel-my-cruise","author_id":368122938911,"comments_disabled":false,"draft":false,"promoted":false,"position":9,"vote_sum":-6,"vote_count":218,"section_id":360002047671,"created_at":"2018-08-24T13:36:43Z","updated_at":"2026-09-18T16:29:18Z","name":"How do I cancel my cruise?","title":"How do I cancel my cruise?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-14T13:09:18Z","user_segment_id":null,"permission_group_id":833092,"content_tag_ids":[],"label_names":["Cruises.com","Cancellation","Customer service","penalty","refund","cancel","cancel fee","cancellation policy","Cancel reservation","Cancel policy","I need to cancel my booking","I need to cancel my cruise","I need to cancel my reservation"],"body":"

Please do keep in mind that we can help you find options other than cancelling your vacation! These options include:

The fine print:

An automatic cancellation charge of $100 per reservation will be applied to the last credit or debit card used on the account. If charged, our (previously collected) $25 processing fee is non-refundable.

If you choose to book different cruise while you are on the phone we will waive the $100 cancellation fee.

Refunds minus any cruise line cancellation fees will be applied to the original credit or debit card used for the transaction. We are unable to apply refunds to a different card according to federal banking laws. If the card used for the original transaction was canceled, the funds will still be applied to the card holder's account profile. Please contact your credit or debit card company and they will help you with your refund.

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You can access your cruise reservation anytime, 24/7, by visiting our dedicated website at Manage my cruise.

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For all the latest cruising tips and tricks, be sure to check out the Cruises.com Blog!

Get more with Cruises.com Rewards! Turn every booking into free onboard spending, cash back, and more perks for your cruise. Plus, unlock access to exclusive pricing and bonus rewards. Join today and instantly earn 5,000 bonus points when you complete your profile. 

Book your dream vacation now, or call us at 800-288-6006 to start earning. 

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