Redeeming your rewards? Here’s what to expect—just remember, once you submit a redemption, it’s final and cannot be changed or refunded.
Onboard Credit
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If you’ve selected onboard credit, it will be added to your onboard spending account by the end of your first day on the ship
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You won’t see it or be able to use it until you’re onboard
Cash Back
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This will be refunded to the original credit card used for your reservation within 6-8 weeks after you travel
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In rare cases, if we can’t process the refund to your card, you may receive a check in the mail instead
Visa eGift Card
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Your eGift card will be emailed to the address on your Cruises.com Rewards account within 1-2 weeks of redemption
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The email will come from rewards@cruises.com—so be sure to check your spam/junk folder if you don’t see it
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Still missing it? Customer Service is happy to help!
Merchandise
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Expect your merchandise delivery in 5-7 business days
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For all the latest tips and tricks of cruising be sure to check out the Cruises.com Blog!
Set sail with instant CASH rewards on Cruises.com. Triple dip and earn cash rewards, unlock the best rates, AND stack with your cruise line loyalty status & perks. Earn 10 base points per $1 on every booking and get access to exclusive perks. Redeem your rewards on the same upcoming cruise for instant cash back, onboard spending, and more! Why book direct when you can sail smarter and get more? Your dream cruise just got even better! Join Cruises.com Rewards today for free and explore all of our rewards. Book your dream vacation now, or call us at 800-288-6006 start earning.