What happens if my sailing is cancelled? September 03, 2019 22:02 If you are notified that your sailing has been cancelled, you can contact CruisesOnly for the next steps at 800-288-6006. Related articles How will I know if my sailing is impacted? Can I cancel my cruise if there is hurricane threat? What happens if the cruise line changes my itinerary? How do I pre-register with the cruise line? So many cruise lines - which one should I choose?