Cunard has made the decision to extend our pause in operations. This pause includes all sailings for Queen Mary 2 and Queen Victoria up to and including November 1, 2020 and for Queen Elizabeth up to and including November 23, 2020.
If your booking has been impacted by this announcement, we are sorry for any disappointment this may cause you. You will have 2 options to choose from to receive your refund.
Option 1 Future Cruise Credit: We’ll be crediting your account with a 125% Future Cruise Credit (FCC) on monies paid to date on your booking, which you may redeem against any voyage on sale now or on any new voyage that we introduce in the future. You have up until December 31, 2021 to make your booking.
- You can use your FCC on a new booking for any voyages on sale now, or on new voyages that we introduce in the future.
- If you’ve already made a future booking, you may wish to use your FCC for a second stateroom to bring friends or family with you.
- You can also use your FCC to upgrade your stateroom or fare type on an existing booking.
Option 2 100% Refund: If you would prefer a 100% cash refund please give us a call and we will process your request. You’ll need your six character Cunard booking reference number, which can be found on your booking confirmation or any other email relating to your voyage.
- All refund requests must be made by November 30, 2020.