In an effort to serve you better, your booking will automatically be updated as outlined below, so you don’t have to call and spend any time waiting to be serviced. Please read carefully the important information below.
As you may be aware COVID-19 has made travel exceedingly complicated. As a result Seabourn first made the difficult decision to temporarily suspend operations of their vessels through April 8, 2020.
Seabourn, the world’s finest ultra-luxury travel experience, announced today that it will extend the voluntarily pause of global operations for its five cruise ships for an additional 30 days. The 30-day extension includes sailings scheduled to depart through May 14, 2020.
Seabourn guests on impacted voyages will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021. For guests who do not opt to choose the 125% future cruise credit, a 100% refund of the monies paid to Seabourn will be reimbursed to the original form of payment.
Guests and their travel advisors will be sent communications on how to manage cancellations and desired compensation online. Seabourn asks guests not to call the Reservation Call Center for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times.