Paul Gauguin Cruises – Cruises.com

Enhanced Screening Protocols

Guests will be educated about PONANT’s sanitary protocol prior to boarding
Prior to boarding, all guests and crew members will have to present a signed doctor’s *medical form, complete a health questionnaire and undergo a health check and screening by the ship’s medical staff.
- 30 days before departure: First health questionnaires to be completed by personal doctor
- 2 days before departure: Guests are to self-check which entails negative individual test* (if allowed) + no contact with persons at risk + no symptoms
- Before boarding: passengers to hand over second medical questionnaire “declaration of health” and have a medical examination by PONANT medical team.
Guests will be denied boarding by PONANT medical team IF:
- Test results are positive
- Test results are older than 48 hours (another alternative is possible)
- Confinement declared not implemented
- Mandatory confinement after PCR test is not respected
- Temperature >100.4 or symptoms detected

Temperature Screening

Automated and systematic temperature measurement terminals at each passage through strategic locations such as gangways. Every guest will receive temperature measurements prior to boarding.

Increased Sanitation Measures

All luggage will pass through a disinfecting zone by sanitizing mist or UV lamps.
Surgical and cloth masks, disinfecting wipes and hand sanitizer bottles will be provided to passengers

Onboard

Increased Sanitation Measures

Hourly disinfecting of high-touch points, such as door handles and handrails, with EcoLab peroxide, which eliminates 100% of germs and bacteria
Each guest will be provided with “precautionary kits” (clothe masks, category 2 surgical masks, wipes, disinfectant sprays, hydroalcoholic gel…)
Disinfection of food products and supplies by misting, chlorine bath or solution, high pressure steam or peroxide product.
Only persons who have been authorized in advance may board the ship, in strick compliance with boarding protocol.

Facility Upgrades

Air Quality

100 percent fresh air in staterooms, through non-recirculating air conditioning systems.
Ventilated air will be renewed in the common areas at least five times per hour.
Virus removal using ventilated processing units equipped with UV sterilizations system.

Food Service

Restaurant layouts have been redesigned and will only offer contactless a la carte dining options.
For breakfast and lunch: continuous service in restaurants with extended time slots
For dinner: 1 to 2 catering services at the gourmet restaurant depending on the number of guests, and by reservations for restaurants on the pool deck when they are open.

Temperature Screening

Automated and systematic temperature measurement terminals at each passage through strategic locations such as restaurant entrances.

Responsible Social Distancing

Public spaces, such as the fitness room and theater will be capped at 50 percent occupancy. Maximum 2 guests in the shop at a time.
Public spaces will enforce 6 ft social distancing and guests will be encouraged to use barrier gestures.

Masks

Crew members are required to wear a mask or protective visor when in contact with guests.
Guests will be asked to wear a mask in hallway corridors and will be recommended in public spaces.

Enhanced Medical Resources

Thanks to large investments over several years, PONANT has some of the most complete and renowned onboard medical centers in the world of cruising.
Each vessel is equipped with advanced hospital equipment, including mobile laboratory terminals that enable testing on site for infectious or tropical diseases.
Advanced diagnostic equipment such as ultrasound, radiology and blood biological analysis is available fleet-wide, one doctor and one nurse are present on every sailing.
All ships will have five vacant staterooms should guests need to isolate.
Medical team onboard comprised on at least one doctor and one nurse on each cruise trained to risks and protocols and available 24/7.

Extended Ship to Shore Safety

Shore excursions will be carried out only in regions where the epidemic is under control and in uninhabited areas.
6 guests maximum per zodiac.
Zodiacs will be thoroughly disinfected after each stopover.
Re-boarding after shore excursions will only be permitted after temperature check and disinfection procedures (individuals and personal belongings).

Guests will be asked to fill out a third questionnaire for post-disembarkations follow-up and potential tracking.