Preparing for your Cruise
Cruise Line Loyalty Programs
- Are special rates available if I sailed on the cruise line before?
- Carnival Cruise Line | VIFP (A Very Important Fun Person) Club
- Celebrity Cruise Line | Captain's Club
- Disney Cruise Line | Castaway Club
- Holland America Cruise Line | Mariner Society
- MSC | Voyagers Club
What to Pack
- Can I bring alcohol or other beverages onboard?
- What should I wear?
- Is there a dress code for dinner?
- Will I need a tuxedo?
- How much money should I bring?
- What electrical appliances can I bring on board?
Cruise Line Pre-Registration
Customer Service
- How do I access my Cruises.com reservation?
- How can I get a copy of my reservation details (invoice)?
- What can I do via My Cruise Reservation?
- What do I need to do after booking my cruise?
- What if I need to make changes to my cruise reservation?
- What are the benefits of booking my next cruise while on board my cruise?
Life Onboard
- How much does it cost to buy a beverage package?
- Should I purchase a beverage package from the cruise line?
- Will I have cell phone and internet service while at sea?
- Are there medical services on board?
- What activities are available on board for toddlers, children, and teens?
- Are there laundry services on board?
Travel Documents
- Do I need a REAL ID to travel?
- What documentation is required for non-U.S. travel?
- Do I need a passport?
- How should I provide my name when booking my cruise?
- How can I get a passport?
- Do I need a Visa?
Transportation & Transfers
- Florida (US) Ports
- East Coast (US) Ports
- West Coast (US) Ports
- Gulf of Mexico (US) Ports
- Non-United States Ports
- How do I get to the ship?
Choosing your cruise
- Why do I have to call to book my cruise?
- How can I chat with a live agent?
- Why book with Cruises.com vs directly with cruise line?
- So many cruise lines - which one should I choose?
- What does the cost of my cruise include?
- When is the best time to take a cruise?
Selecting your room
- What information do I need when booking my cruise?
- What should I consider when choosing a room?
- What is a guarantee room?
- Can I make changes to a guarantee room?
- How do I book multiple rooms?
- Do guests pay the same cruise fare when staying in the same room?
Shore Excursions
Travel Advisory
Preparing for your cruise
Booking a group cruise
- What is a group cruise?
- How do I qualify for a group rate?
- Will I get better rates booking with you as a group, or individually through the cruise line?
- What is a Tour Conductor program and how does it work?
- Does the entire group dine together at every meal?
- How are group payments processed?
Hotels/Resorts
- What information is required when booking a hotel?
- Can I book a hotel with my cruise reservation?
- Which credit cards are accepted for a hotel room deposit?
- Do hotels have minimum age requirements?
- Do hotels charge single supplements for solo travelers?
- Can I request special room accommodations at the hotel?
Flights
- How far in advance should I book my flights?
- What forms of payment are accepted when booking a flight?
- What is an e-ticket?
- Can I receive a paper ticket?
- Do I need to check in if I have an e-ticket?
- Are there restrictions on how much luggage I can bring?
Car Rentals
- What is included in my car rental quote?
- What is not included in my rental car quote?
- What documents are required at pick-up?
- Where do I pick up my vehicle?
- Is my car rental booking refundable?
- Can I pre-pay for my car rental?